Operations Center (NOC)
We've taken great strides to provide reliable network access for
our Web servers and, in turn, provide our customers with extremely
dependable Web hosting. Our equipment is located in a state-of-the-art
network operations center (NOC) that is complete with 400+ servers.
The NOC functions around three tenets:
- efficient choices of equipment,
- remote management capability, and
- quick recovery from any failure.
Our production servers are built with the fastest and most reliable Intel components
available on the market. With maximum RAM configurations installed by default, and
scalable UNIX operating systems, we can support hundreds of clients per system. We are
careful to utilize less than 50% of our network capacity, so even when traffic peaks, our
servers won't overload. Also, our hardware has been designed and built to support
aggressive business growth of 3% per day.
This facility staffs a 24-hour, hands-on, technical support staff for network
administration. The staff is able to monitor all the machines in our network with our
advanced Network monitoring tools, and is always available to our customer support team
should any issues with the servers arise.
|We have a robust, scalable, and
redundant backbone network to the Internet; full daily and weekly backups; and an average
uptime of over 99.9% -- all of which put us at the cutting edge of the Web hosting
We have multiple T-3 connections and an OC3 with premium Cisco routers and
Extreme Networks Enterprise backbone, gigabit-switch components, running into our NOC.
All of our DS-3 connections run at full 45Mbps port speed.
Again, our bandwidth utilization average is less than 50% in order to keep traffic
moving smoothly and quickly, even during the highest traffic periods.
We use diverse routing to the Internet Backbone to allow for complete redundancy -- if
one of our providers has an outage, we will automatically route to another of our
providers. Our state-of-the-art BGP peering allows us to avoid "Internet
hotspots." What this means to you is that when one part of the Internet slows down,
your site will not be caught in the bottleneck.