1. Do you guarantee uptime?
Yes. We guarantee 99% uptime. On average, we operate at about
2. How much time is there in 1% of a month?
1% of a month is approximately 8 hours.
3. What happens if my site is down for more than 1% of
If your site is down for more than 1% of the month, we will credit
one month's worth of service to your account.
4. Are there any restrictions on your guarantee?
We make every effort to ensure that your site is continuously
up and running, however we have no control over outages elsewhere
on the Internet that hinder access to your account. The Internet
is a vast web of connections shared by many providers. We do guarantee
what we can control, and when it comes to our guarantee, we put
our money where our mouth is.
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